FEATURES


Blending the physical with the digital: What we can learn from Lego and 3D printing

New tech lets us go from physical to virtual and back; how can this be applied to digital signage and kiosk solutions?

How kiosks are transforming the airport travel experience

From entry to departure to arrival, kiosks could soon make it possible to venture through an airport without a single human interaction.

How Penn State museum tackled customer engagement with kiosks

Kiosk software provides accessibility to Penn State and other museums and engages the public.

3 ways kiosks are changing transportation

Kiosks are providing massive opportunities for mass access to transit.

Five ways tablets can transform retail experience

"Tablets have been touted as "reinventing" and "revolutionizing" retail. Retailers and consumer-facing businesses have been testing the use of tablets to gain operational and marketing advantages, and they like the results. Here are some ways retailers are getting big impact out of small screens."

5 ways you can engage your shoppers with interactive kiosks

Digital interactive kiosks offer innovative ways to interact with your customers, reach target audiences efficiently and thrive in today’s competitive marketplace.

How Penn State museum tackled customer engagement with kiosks

Kiosk software provides accessibility to Penn State and other museums and engages the public.

5 ways you can engage your shoppers with interactive kiosks

Digital interactive kiosks offer innovative ways to interact with your customers, reach target audiences efficiently and thrive in today’s competitive marketplace.

UK shoppers using less cash, British Retail Consortium says

Self-checkout and new ways to pay are leading to a decrease in the use of cash in the U.K., according to a BRC study.

Meeting the ADA compliance challenge

Self-service kiosk vendors give Kiosk Marketplace their views on the best ways to comply with the complex requirements of the Americans with Disabilities Act.

Location, location, location: Experts offer advice for in-store kiosk placement

Kiosk vendors provide tips on the best places to locate self-service kiosks in your store.

Four ways to configure your retail tablet program

Retailers offer self-service and assisted selling by incorporating tablets into stores.

Wayfinding kiosks keep up with digitally-empowered consumers

Wayfinding kiosks have become more interactive and smartphone-friendly to meet the demands of consumers.

The self-service kiosk industry grows up

The kiosk industry has matured and increasingly is focusing on specific niches rather than a one-size-fits-all approach, industry insiders say.

College classrooms restricting tech and other signs of the Apocalypse

Technology problems can be solved by turning away from “bring your own device” and toward purposed device deployment.

The art and science of successful kiosk design

The best kiosk design is both art and science, leveraging aesthetic design practices together with effective technologies.

Video walls, drive-thru kiosks hot menu items at NRA14

Digital signage video walls and touchscreen self-order drive-thru kiosks were among the technology highlights at this year's National Restaurant Association show.

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NEWS


DC war memorial kiosks updated to celebrate heroes

Riverdale, N.J.-based RedyRef, a turnkey self-service kiosk solution provider, partnered with INADEV Corp., a mobile solutions provider based in MacLean, Va., to renovate two war memorial kiosks in Washington, D.C., this month, according to a RedyRef press release. The interactive...

Kiosks aid in tithing for NJ church

The 135-year-old nondenominational Ocean City Tabernacle in N.J. is an old church with a new way of giving, according to a Press of Atlantic City article. The church installed two iPad kiosk stations this summer as part of an effort...

Arizona Department of Transportation wins award for kiosks

The Arizona Department of Transportation Motor Vehicle Division received the 2014 Public Affairs and Consumer Education Award for its self-service kiosks, according to a company announcement. The kiosks were installed in MVD offices in 2013 to include many of the...

Vending technology and social networking used in Cadbury publicity stunt

One of Cadbury's latest marketing strategies combined vending machine technology with social networking, according to Digital Spy.  By registering their Facebook profile, customers were treated to a free Cadbury chocolate bar from the Joy Generator vending machine. The machine operated for one day only in Sydney.

Kiosk project in Long Island declared a success

Visitors to Jones Beach, Long Island, N.Y., can now pay for parking using credit and debit cards and cash at the new automated kiosks located in the state park, according to a Newsday article. The kiosks were installed to decongest...

How honest are we? Tea kiosks put public to the test

Perhaps taking a cue from a self-service South Korean Café that depends on trustworthiness, Bethesda, M.D.-based Honest Tea is conducting its own honesty experiment. That is, they're testing the public to see how truthful we are.  The company has placed kiosks in 50 metro areas around the country, one in each state.

South Korean self-service café relies on honor system

On the South Korean island Jeju a self-service café relies on the honor system, according to Want China Times. SunSet & Hill Café is an unmanned restaurant where tourists and other visitors cook their own meals – and are expected...

Healthy vending: One of the fastest growing industries in the nation

The Automatic Merchandising State of the Industry report said there is a growing demand from consumers and operators for healthy vending products, according to a press release. "Vendors reported that healthy food attributed as much as a 25-percent upswing in...

New RapiDough Pizza concept allows guests to order via iPad kiosks

The RapiDOUGH Pizza concept has opened in Providence Town Center in Collegeville, Pa., featuring pizzas, calzones and salads. The offerings are made with locally-sourced ingredients and house-made cheeses, according to a news release. RapiDOUGH Pizza was created by restaurateurs and...

Florida residents fight crime with kiosks

While a kiosk in India successfully helps locals file complaints against law enforcement, sheriff's officials in Marion County, Fla., are making a city safer with 100 kiosks they installed to catch criminals. Two weeks after the kiosks were sent out...

Kiosk gets Toronto visitors involved in Pan Am, Parapan Games countdown

The city of Toronto is engaging visitors in the countdown to the Pan Am and Parapan Games next summer with an interactive kiosk and countdown clock, according to MediaCaster Magazine.  The Cisco Toronto 2015 Countdown clock displays the days and minutes until the Games, and beside it stands a kiosk with a digital media app and camera.

Fendi installs luxury handbag vending, reaches out to millennials

Italian fashion house Fendi has stationed luxury handbag-dispending vending kiosks at its new Soho location in New York, according to TimeOut.  The machines were launched as a marketing effort designed to reach out to millennials, the article said.

Kiosk improves lines of communication for Indian police

In the Ahmedabad district of the Indian state Gujarat, the Sanand city police have installed a kiosk for residents to lodge complaints against local law enforcement, according to India Today. If residents try to register a complaint at the police...

Fresh Healthy Vending to expand operations to more than 200 locations

Fresh Healthy Vending International Inc. plans to open 100 new locations across the country, according to a company announcement.  "Our location procurement team has been busy securing quality locations for our franchisees.

Kodak's new president leads company focus on retail kiosks

Nicoletta Zongrone has been hired as Kodak's president of retail systems solutions and event imaging solutions, a company announcement said. With the appointment, the company said it intends to focus on retail methods that personalize photo products, including the creation...

Gold available for purchase at New York ATM

Stack's Rare Coins, run by Stack's Bowers Galleries, has opened a gold-dispensing ATM on New York's West 57th Street. Using a debit card, customers can purchase gold bars and silver coins from the ATM, according to an article in Scouting...

Malaysia Airlines closes economy check-in in favor of self check-in

Today Malaysia Airlines will close its staff check-in counters and move to required self-service kiosks for all passengers flying out of Kuala Lumpur International Airport, according to Australian Business Traveller. The new self-service kiosks will also include baggage handling and mobile apps for online check-in.

Credit applicants receive retail discounts at in-store kiosks

Versatile Credit, a provider of solutions linking lenders with credit applicants, announced the integration of their credit kiosks with promotional campaigns from Mail America, according to a company statement. Mail America's multimedia promotion is designed to offer discounts to customers...

New tastes, technology spawn new world of self-service

"Champagne wishes and caviar dreams" aren't out of reach in the new dawn of kiosks. The latest advances in self-service food reveal a line of extravagant items that are replacing the images of junk food we once associated with vending...

Digital kiosks lead to financial gains for India bank

State Bank of India has launched six self-service digital stores in Mantri Mall and other high-traffic areas across five cities, according to The Times of India. This comes two years after kiosks expanded rural banking in India. The kiosks, named...

Self check-in introduced in Malta airport

Self check-in kiosks have been launched in Malta International Airport as part of the airport's latest effort to improve customer service, according to Airport-Technology.com.  The new automated check-in kiosks include a touchscreen where travelers can print boarding passes, choose their own seats and drop off luggage.

USAT extends MORE, ePort Connect services to Airvend

USA Technologies Inc., a Malvern, Pa.-based company providing wireless and cashless payment services, announced the integration of its loyalty and prepaid program MORE. with Airvend's interactive touchscreen POS device. Airvend's android-based touchscreen, designed to display advertising and nutritional content, will...

Retail kiosks integrate online, self-service shopping options

Demand is growing for the integration of online and self-service stores, according to Corona, Calif.-based AVT Inc., a developer of custom kiosks, vending machines and automated retailing. AVT's new Micro-Stores, which will be shipped out in the third quarter, combine...

Don't miss our 'Digital Signage Kiosks 101' webinar, coming soon

Kiosks used to be distinct, ATM-shaped fixtures located in store corners and hotel lobbies, but the lines between digital signage and digital signage kiosks have blurred as screens have become more readily interactive. Now, digital signage kiosks are popping up...

Vienna airline deploys baggage handling kiosks to save time

Austrian Airlines debuted four baggage-check kiosks as part of a pilot program testing self-service efficiency, according to FutureTravelExperience.com. Dutch company Type 22 installed the Scan&Fly baggage handling machines at Terminal Check-in 3 of Vienna Airport's Austrian Star Alliance, where passengers...

Hotels check into kiosks to meet guests' technological demands

Two hotel brands, both part of the GLH Hotels Management Group in the U.K., recently deployed a kiosk solution across their more than 30 hotels. Guoman and Thistle hotels identified a need for greater technology access among visitors.

Self-Service coin counter expands collection capacity

Cummins Allison, a currency, check processing and ATM technology provider, announced the addition of a dual-bin coin collection unit to its Money Machine 2 coin counter product line. The dual-bin holds 140,000 coins and is the largest unit of the four options for coin collection in Money Machine 2 kiosks.

USConnect and VendScreen agreement: Customers receive special touchscreen rates and services

USConnect, a nationwide independent food supplier, has partnered with VendScreen Inc., a touchscreen payment technology company, to provide products and services for USConnect affiliates. VendScreen signed a Strategic Supplier agreement that allows affiliates to receive group rates on touchscreen merchandise...

Bank kiosks expand ATM services with face-to-face interaction

Citizens Bank of Edmond in Edmond, Okla., has become the first community branch in the nation to put a face to electronic banking with direct video links at the ATM, according to an announcement from technology provider Ordermatic. The bank...

ID TECH upgrades key pad and card reader to protect customers

Using unique tracking numbers, ID TECH has developed a new product that prevents card data compromise even in situations where the card is not present, according to a company announcement. ID TECH's latest product, the PCI 3.x SRED-certified key pad...

Major League Baseball All-Star festivities offer self-service beer vending

At the Major League Baseball All-Star events, fans at Target Field, home of the Minnesota Twins, can count on a new addition to concessions: beer vending machines. According to FoodBeast.com, collaboration between Delaware North and Anheuser-Busch resulted in DraftServ, a...

Wincor Nixdorf supplies employee information terminals to BMW

Wincor Nixdorf has received an order from BMW Group to replace 500 information terminals at the automaker’s German and international locations. Employees in BMW’s production plants and workshops who do not have their own dedicated workstations will be able to...

U.K. consumers frustrated by self-service machines, prefer humans

An overwhelming 93 percent of U.K. consumers using self-service machines in banks and retailers feel frustrated by the technology, according to research by Hyogo, Japan-based cash management company Glory Global Solutions. When asked about their reasons against using self-service technology,...

Kazakhstan Railways books passage with kiosks and e-ticket sales

Kazakhstan Railways has launched kiosk-based ticket sales and e-ticket services using software from BPC Banking Technologies, a provider of open systems payment solutions. This is the first time such services have been provided in Kazakhstan, BPC said. By providing two...

Self-service lottery kiosk teeing off at Ohio golf course

The city council of Parma, Ohio, has approved the installation of a self-service lottery kiosk at the Ridgewood Municipal Golf Course, reports Cleveland.com. Lottery officials will install the self-service machine and train golf course staff to assist customers, Cleveland.com reported....

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