FEATURES


Android, iPad, Windows – The Tablet OS Landscape

We reached out to an external IT professional for his take on the iOS, Windows, and Android tablet debate.

Three important ways to positively reflect your brand in self-service.

A good experience for the customer will help set you apart from your competitors as forward-thinking and innovative.

Leveraging Kiosks with Mobile Integration

Combining a self-service kiosk with mobile technology can multiply the power of both devices, providing increased customer engagement and a host of analytics.

Three critical trends shaping self-service and how to capitalize

Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?

Bring the courts to the people with kiosks

Court kiosks help courts and government agencies do more with less.

Livewire Case Study - Penn State Sports Museum

Penn State All-Sports Museum was struggling to manage the massive amount of sports data their old kiosks displayed, making updates challenging and time-consuming. Download this white paper to find the solutions from Livewire Digital for Penn State's Sport Museum.

Sponsored by: Livewire

CEW 2014 participants to learn how kiosks fit into brands, customer engagement

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.

Customer Engagement World Expo Preview

A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.

Robot and kiosk union 'a match made in heaven'

How kiosks are leveraging the robot to boost customer service and revenue.

McDonald’s 'aggressive change' includes digitization, millennial outreach

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.

Biometric kiosks: the key for effective, secure and smart identification

Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.

How to prevent the hacking of kiosk applications

Strategies to help you improve the security of your kiosk applications.

When marketing to millennials, don't forget the basics

In planning for marketing to millennials at retail, younger people may respond positively to more vibrant graphics and interactivity, but there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.

Four tips on claiming the technophobe market

With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue for your kiosk – if only you could get their attention.

How one health care kiosk is changing provider-patient dynamics

KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about its technology for patient self-service.

ADA: Legal and practical advice

With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC settlement, it's important to revisit ADA compliance implications for self-service industries.

Windows of opportunity: How kiosks are supporting underserved and neglected populations

Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering critical information or services that sometimes cannot be garnered any other way.

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NEWS


Kiosk service provider CEO wins 'Woman of the Year'

This year's 2014 Woman of the Year Stevie Award for Technology in Business and Financial Services was granted to Spherexx.com's President and CEO Becca Wilson, the company announced.

USA Tech to present at investor conference

USA Technologies Inc. - M2M telemetry solutions provider for small-ticket, self-serve retailing industries - announced its participation in the LD Micro Conference main event.

Fujifilm's ultrasound kiosk to provide 'cleaner' image

The Radiological Society of North America will showcase the Fujifilm SonoSite Inc. X-Porte Ultrasound Kiosk at the 100th annual meeting in Chicago.

Mall patrons sing for their supper in talent search kiosk

Kiosk studio provider bBooth Inc. announced the acquisition of all of the issued and outstanding shares of the organization, a move placing bBooth into a wholly-owned subsidiary of the company.

Blint Protein shakes now served via automated self-service kiosk

Blint Shakes introduced its line of protein shakes via automated self-service kiosks built by AVT.

Retail kiosk delivers virtual shopping cart, purchase options

Retail and inventory solutions company OrderWithMe is rolling out the ShopWithMe kiosk for retail, a POS platform allowing shoppers to purchase from a retailers catalog while in the store.

Residential solar energy kiosk to light up retail

San Francisco-based residential solar company Sunrun introduced an interactive multitouch kiosk that enables consumers to generate a solar energy quote for their home.

New thermal receipt paper made from vitamin C

ATM, parking ticket and POS thermal receipt supplier Telemark Diversified Graphics is partnering with Wisconsin-based paper company Appvion to produce a new type of thermal receipt paper.

Bright Pattern releases video channels for sales and customer service

Bright Pattern, provider of cloud management solutions announced the incorporation of video channels for sales and customer service at part of the Rich Contact Experience functionality in the ServicePattern cloud contact center platform.

Sonoco wins design award for interactive display kiosk

Sonoco Display and Packaging has won four Design of the Times 2014 awards, including the Silver Award for its interactive display kiosk for Chattem Inc.'s Nasacort National Launch In-Line Media Tray.

Outerwall and Sounders FC to continue vet fundraiser

After a scoreless match between Sounders FC and FC Dallas during the MLS Western Conference Semifinals, Outerwall and Sounders FC are extending their fundraiser for supportive veterans housing organization Fisher House Foundation through the 2014 MLS Western Conference Finals.

CyberTouch intros indoor menu app kiosk

CyberTouch has unveiled its latest product, the Link Indoor Touch Kiosk

Turkey-based MyBilet and Kiosk Innova deploy self-service ticket kiosks

Istanbul, Turkey-based e-ticketing provider MyBilet has chosen Kiosk Innova to expand its self-service ticket sales.

42Gears products showcased at Samsung conference

Mobile device and mobile workforce management company 42Gears Mobility Systems showcased its suite of products at the Samsung Developer Conference in San Francisco, including lockdown and device management solutions SureLock and SureFox.

InventHelp announces Smart Booth availability

Pittsburgh-based InventHelp is soliciting companies interested in licensing or selling Smart Book, a modified photo printing booth designed to enhance privacy when printing photos.

Armodilo announces support for Google Nexus 9

Waterloo, Ontario, Canada-based Armodilo Display Solutions announced the company's tablet enclosures and stands now support the new Google Nexus 9 tablet.

FindaTopDoc unveils physician reviews kiosk

Health information services company FindaTopDoc unveiled an in-office system that lets patients review their doctor's visit in less than 30 seconds, the FindaTopDoc Review Kiosk

MoneyGram sets up shop in Ukraine

Global money transfer company MoneyGram announced that consumers in Ukraine can now utilize the company's kiosks and ATM 24 hours a day to send and receive funds.

USA Tech featured on list of 500 fastest growing tech companies

USA Technologies named to Deloitte's Technology Fast 500 for a ranking of 388 on its list of the 500 fastest-growing technology, media, communications, life sciences and clean technology companies in North America.

Rockwell Collins airline kiosks, applications earnings 'exceeding expectations'

Cedar Rapids, Iowa-based Rockwell Collins Inc. announced a 15-percent increase in sales for Q4 2014 compared to Q4 2013.

Green Bay Packers intoxicate fans with self-serve beer kiosk

The Green Bay Packers and food and beverage partner Delaware North Sportservice launched the new Draftserv self-service beer machine at Lambeau Field when the Packers faced the Philadelphia Eagles on Sunday, Nov. 16.

Oklahoma jail books POS kiosk, cloud solution

Cloud solutions provider of inmate management network systems Lattice Incorporated has signed a contract with Pawhuska, Oklahoma, Osage County Jail to install its Integrated Corrections Operating Network platform.

USA Tech CEO attributes 'growing interest' in cashless payments to expanded customer base

Malvern, Pennsylvania-based USA Technologies, provider of wireless payment and M2M solutions, announced its first quarter 2015 earnings.

Geophysicist conference offers digital experience to meet attendee demands

Attendees of the annual Society of Exploration Geophysicists International Exposition and 84th Meeting were met with an interactive digital experience at the October meeting in Denver, Colorado.

U-Vend inks lease agreement for Mini-Melts expansion

Self-service electronic kiosk provider U-Vend Inc. announced an equipment lease agreement with Perkins Industries LLC.

Kiosk Innova intros ticketing and bill-pay kiosk series

Kiosk Innova designed the Curve and Duet series to increase customer satisfaction and sales and reduce costs, time and manpower with features like round-the-clock ticket sales and payment services.

Kiss Connectivity kisses wireless networks goodbye

Keyssa Inc. introduces "coffee bean-sized" connector designed to transmit large amounts of data and video between devices in close proximity.

Retail franchise to install interactive digital experience in 100-plus stores

Retail franchise Apricot Lane is planning to feature an interactive customer experience at the 100-plus opened and planned stores across 36 U.S. states.

Maclocks unveils kiosk-friendly iPad lock and stand

Maclocks released its latest iPad lock and stand, the Cling-On Stand, designed to provide higher security and functionality for tablets.

Customers experiencing digital benefit from airlines' increased profit margin

Thanksgiving travel will result as many as 25 million passengers on U.S. airlines in 2014, according to industry trade organization Airlines for America.

Expansion efforts steer DFI to leadership additons

Provider of embedded computer needs for digital signage and kiosks DFI Technologies announced leadership changes within the organization.

Digital signage ad kiosks set to spread Wi-Fi throughout NYC

New York City pay phones are set to get a digital signage upgrade next year with kiosks that will provide wireless Internet access throughout the five boroughs and use digital signage advertising to add to the city's coffers.

Networld Media unveils virtual currency summit for 2015

Following the launch of its latest website, virtualcurrencytoday.com, Networld Media Group is set to deliver its first-ever Virtual Currency Today Summit on April 29, 2015 at Boston's Back Bay Hilton.

New credit union locations feature self-service tech

In an effort to match what the company calls its "forward thinking design and business philosophy," Grow Financial Credit Union will add self-service components to new locations opening in South Carolina.

Symitar intros self-service bank app

Technology and payment services provider Jack Henry & Associates Inc. and its Symitar division announced a new app, Episys Anywhere, that allows credit union employees to perform branch functions on a tablet.

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