"Self-Service continues to grow, and clearly DVD kiosks are driving huge increases in the number of units in the market. However, the rise of consumer mobile devices will have an adverse effect on many new kiosk installations within the next two years," said Greg Buzek, president of the IHL Group, an analyst firm and consultancy that serves retailers and retail technology vendors.
In the market study, "2010 North American Self-Service Kiosks," IHL examined the increasing use of six types of self-service kiosks where payment is accepted: self-checkout systems, ticketing kiosks, check-in kiosks, food ordering, postal and other retail kiosks.
The report covers self-service kiosks in the United States and Canada
