Air New Zealand to use kiosks as part of revamp

Air New Zealand to use kiosks as part of revamp
March 21, 2010

Seattlepi.com reports that Air New Zealand (Auckland) has planned an overhaul of its trans-Tasman and Pacific Island services beginning later this year to remain competitive. The trans-Tasman and Pacific Island transformation will include reducing the airport waiting time by an average of 45 minutes when new kiosks and a streamlined check-in process are introduced.

The company has a market share of 2.1 million of these passengers and plans to maintain this share with aggressive actions. The airline carries more than half a million passengers to and from the Pacific Islands annually, so a lot is at stake for the carrier.