Pendum LLC, which bills itself as "the only company in the ATM and transaction terminal services market able to deliver both maintenance and cash management services on a nationwide scale," announced recently that it has been named the 2009 Coinstar Coin Operations Vendor of the Year.
The annual award is presented to one vendor that meets a variety of criteria, including delivering results that meet and exceed SLAs; providing value-added service through operational efficiencies; delivering excellent customer service; and working jointly with Coinstar to build a true partnership. This year, Pendum was selected from more than 100 vendors.
"Pendum has proven time and time again its commitment to providing the highest level of customer service, including aligning its services with our strategic efforts," said Jim Gaherity, vice president of operations for Coinstar. "We are thrilled to present them with this award and look forward to our continued partnership."
Pendum currently services more than a third of Coinstar's self-service coin counting kiosks across the country.
"We are honored to receive this designation from Coinstar," Pendum president Brad Browder said. "Our partnership with Coinstar thrives because of open communication at all levels of the organization and our ability to adapt and evolve to their needs. This award reflects our mission to provide service excellence to each and every one of our customers."
