L-1 Identity Solutions, a provider of identity solutions and services, today announced the release of automated kiosks for processing driver's license renewals and replacements. L-1 says the kiosks will first be deployed today at the Mississippi Department of Public Safety (DPS) headquarters in Jackson, Miss., and six additional kiosks will be rolled out at other DPS offices across the state by the end of December.
Stephen Simpson, commissioner of the Mississippi DPS, says that automating license renewals and replacements, which account for more than half of all license transactions, will benefit the DPS and its customers:
For us, this is more than just a technological innovation; the kiosks add a new dynamic to the way in which we interact with our customers. Automating the simple, yet time- and labor-consuming tasks of renewal and replacement will boost operational efficiencies while paving the way for reduced wait times, shorter lines and more quality interactions between our staff and the public. We have promoted the kiosks to the public over the last few months and the reaction so far has been very positive.
L-1 says the touchscreen kiosks feature a camera and biometric facial-recognition technology that matches the customer to existing photos in the DMV's database to confirm her identity. The kiosks also are equipped with credit/debit card readers and feature state-of-the-art security technology, the company says.
