IER, a provider of self-service technology for the airline industry, has announced the launch of its Local Partner Program. The company says it will certify "Local Business & Service Providers" (LPs) to resell and service IER equipment, as well as "Local Service Providers" (LSPs) to focus strictly on servicing the company's equipment.
IER says that selecting skilled, customer-oriented specialists in countries where the company doesn't have a direct presence will allow it to deliver a higher level of expertise and innovation. Pascal Monserand, vice president of indirect channel sales for IER, says the company wanted to expand on its existing local partnerships by developing a dedicated program:
With the LPP, we wish to help partners continue to develop the in-depth technical expertise, market knowledge and highly specialized skill sets needed to implement, deploy and support the cutting-edge solutions expected by our end-customers. Over the years, local partnerships have proved successful, but today we are pleased to launch a dedicated and comprehensive indirect channel program, which will enable the industry to take full advantage of IER's innovations through unmatched worldwide local services and skills.
IER is sourcing localized providers to partner with and says information about the program can be found on its Web site.
