Troy, Mich.-based NEXTEP SYSTEMS has announced that Baesler's Market in Terra Haute, Ind., has deployed NEXTEP's Deli 1-2-3 touchscreen self-order kiosk system. According to a news release from NEXTEP, the Deli 1-2-3 system incorporates two freestanding self-order kiosks, an order status monitor and order display system.
NEXTEP, which also provides self-order systems for the restaurant industry, has seen more interest in self-order technology from the grocery segment, says president and cofounder Tommy Woycik:
These implementations for Baesler's Market delis reflect a growing demand for NEXTEP SYSTEMS' technology from grocery operations all across America. NEXTEP solutions are enabling grocers to improve productivity, eliminate potential customer walk-aways, and increase revenue and up-sell opportunities within the deli environment.
Baesler's president and owner Bob Baesler says the store has seen increased revenue and more efficiency since the deployment:
The size of average orders in our deli has increased, and our customer service in the deli is also growing and improving, thanks to our NEXTEP ordering system. Our deli customers like using the self-order kiosks, and the system allows them to get their shopping done much quicker, which is a real plus.
NEXTEP also has deployed its self-service solutions at several metro Detroit retail locations.
