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Ask the Experts: Customizing self-service bill-payment for billers
Hamed Shahbazi, founder and cheif executive of TIO Networks Corp., says "a reasonable amount of customization" typically is necessary to craft the right self-service bill-payment solution for bill issuers. Billers usually can customize several features of a bill-payment platform, including posting time, account look-up capabilities, balance inquiries, authentication routines and more.
 
 

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