This week Diebold Inc. announced the introduction of its Electronic Vault Attendant Elite, a dual-controlled vault and safe-deposit box access for financial institutions. Diebold says the EVA Elite is a self-service solution that relies on identity management, biometrics and access control to offer secure customer access to safe-deposit boxes without the need for a vault attendant.
Reader devices that can be used with the system include fingerprint, hand geometry, card swipe and signature capture.
Pat Tolle, vice president of technical services for Texas-based Randolph Brooks Federal Credit Union of South Central Texas, says the organization launched the technology several months ago and is pleased with the results:
 | The solution has greatly freed up employee time, and the additional layer of security has impressed our members. Members have expressed that they appreciate the self-service aspect, as well as the dual access control and the physical safe-deposit box key, which they maintain. |  |
