DULUTH, Ga. — NCR Corp. has announced its No. 1 position in the hardware maintenance and support category in retail infrastructure support for 2006-2008, according to Gartner Inc.'s "Market Share: Infrastructure Support, Worldwide Market Share" database, published in May.
Gartner also reported that NCR ranked No. 7 worldwide in financial services infrastructure support and No. 10 worldwide across all verticals in infrastructure support for the same time period. More than 175 service vendors were evaluated for the report, and the database's rankings are based on worldwide revenues.
"Maximizing system availability and managing total cost of ownership has taken on supercritical importance in today's challenging economic and competitive environment," said Christine Wallace, senior vice president of NCR Services. "These challenges are uppermost in the minds of the NCR Services teams that work with businesses around the world. Our dedication to making things easier for our customers, enabling them to move faster and helping them transform their businesses is reaffirmed, in my opinion, by these latest Gartner rankings."
NCR offers a complete portfolio of services for retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations. These services help businesses design, deploy, support and manage their technology solutions, whether those solutions are from NCR or other vendors. With customer care centers and field offices around the world and more than 13,000 NCR consultants and technical support experts, the company manages nearly 80 million service actions annually.
