Self-check-in glitch at O'Hare delays thousands across U.S.

Self-check-in glitch at O'Hare delays thousands across U.S.
July 5, 2009

The New York Times: Thousands of United Airlines travelers were delayed unexpectedly Thursday as the result of a computer problem that hit the airline's self-check-in kiosks at O'Hare International Airport in Chicago. Flights were canceled throughout the morning, and those that took off were delayed an average of 45 minutes. Although not a peak travel time like Christmas or Thanksgiving, the Fourth of July is one of the busiest periods for airlines. Because O'Hare is a major hub, the problems spread to other airports across the country.

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