• Alamo's self-service model helps score Virgin deal

0 Comments
TEDDINGTON, ENGLAND — Alamo Rent A Car, the largest rental car provider to international travelers visiting North America, has announced an exclusive agreement with Virgin Holidays to become its preferred car rental supplier. The agreement will go into effect Jan. 1, 2010.
 
"We are proud to be part of such an innovative partnership, especially in today's tough economic climate," said Greg Stubblefield, president of Alamo Rent A Car. "Virgin Holidays and Alamo are both leaders in their respective industries and together can offer leisure travelers even more value, service and convenience than ever before."
 
Alamo's online check-in option, friendly self-service kiosks and leading-edge environmental stewardship were all factors in Virgin Holidays' selection criteria.
 
"We pride ourselves on exceeding expectations, so Alamo feels like a perfect match for us and enables us to offer our customers a unique, state-of-the-art fly/drive product into North America. We are delighted to appoint Alamo as our exclusive vehicle rental provider," said Amanda Wills, managing director for Virgin Holidays.
 
Beginning Jan. 1, all Virgin Holidays customers will be able to bypass the car rental counter and go straight to Alamo's self-service kiosks to retrieve their rental agreements. The kiosk can also be used for any last minute changes or additions to the car rental booking, including vehicle upgrades, child seats and additional drivers. Virgin Holidays customers also will have access to the Alamo Choice product, whereby they can choose any vehicle at the facility within the category booked.
 
"I believe that Alamo and Virgin Holidays will jointly offer a terrific and memorable customer experience from beginning to end," Stubblefield said. "From Florida to California and from Texas to Canada, we will be working together to set a new standard in the travel industry."

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

Hospitality Solutions

http://global.networldalliance.com/new/images/products/4300.png

4300/Hospitality-Solutions

LG M3204CCBA - 32" class (31.5" measured diagonally)

http://global.networldalliance.com/new/images/products/4317.png

4317/LG-M3204CCBA-32-class-31-5-measured-diagonally

DMV KIOSKS

http://global.networldalliance.com/new/images/products/4623.png

4623/DMV-KIOSKS

Installation & Implementation

http://global.networldalliance.com/new/images/products/4090.png

4090/Installation-Implementation

CUSTOM's TG2480 - Compact kiosk printer

http://global.networldalliance.com/new/images/products/TG2480_100px.jpg

2196/CUSTOM-s-TG2480-Compact-kiosk-printer

Self-Service Terminals - The TIO Biller Opportunity

http://global.networldalliance.com/new/images/products/tio.gif

2012/Self-Service-Terminals-The-TIO-Biller-Opportunity

Single Hopper Card Dispenser, SCT3Q8

http://global.networldalliance.com/new/images/products/SCT3Q8_3A0241_100.gif

2931/Single-Hopper-Card-Dispenser-SCT3Q8

Surveillance Solutions

http://global.networldalliance.com/new/images/products/4786.png

4786/Surveillance-Solutions

About Custom Group

http://global.networldalliance.com/new/images/products/Custom_Logo_100.gif

1235/About-Custom-Group

Half Insertion Card Reader, MCM157 series

http://global.networldalliance.com/new/images/products/MCM157_100.gif

2935/Half-Insertion-Card-Reader-MCM157-series

Customer Experience Technology Buyer
Self-Service Future Trends 2011
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.