• New Allscripts patient kiosk integrates Fujitsu's biometrics tech

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CHICAGO — Allscripts and Fujitsu have unveiled the Allscripts Patient Kiosk, the next generation of patient kiosk technology for physician practices.
 
According to a news release, the Allscripts kiosk cost-effectively enhances how patients interact with healthcare providers. The integration of the Fujitsu PalmSecure biometric authentication solution improves the security and privacy of electronic health records and other sensitive patient information.
 
Allscripts (booth #1303) and Fujitsu (booth #325) will demonstrate their new kiosk April 4-8 during the HIMSS09 Annual Conference & Exhibition in Chicago.
 
"Physician practices are always on the lookout for ways to lower costs while improving patient satisfaction, and the Allscripts Patient Kiosk is the answer," said James Hewitt, chief information officer of Springfield Clinic, a 260-provider multispecialty physician group with 24 locations in Springfield, Ill., and surrounding counties. "Patients love the kiosk because they are in control."
 
Springfield, which co-developed the healthcare solution with Allscripts to work on the medical kiosk from Fujitsu, expects to deploy 50 of the kiosks this quarter.
 
The Allscripts kiosk also will be deployed this month at the George Washington University Medical Faculty Associates, a 550 physician group in Washington, D.C., made up of the faculty of the George Washington University School of Medicine.
 
"We're excited that the kiosk will offer our patients the ability to securely check in, using nothing more than their hand on the Fujitsu reader, pay their co-pay, update and correct any mistakes in their personal information and get an alert about an overdue colonoscopy — all within about two minutes. It's what our patients want and it saves our practice time and money," said Stephen Badger, chief executive of the George Washington University MFA.
 
Allscripts solves the problem of the seemingly endless stream of paperwork that patients must fill out every time they register for appointments. The kiosk eliminates frustration while helping physician practices reduce the costs and overhead associated with traditional patient check-in. The integration of the Fujitsu PalmSecure palm vein authentication solution maintains patient confidentiality, privacy and information security.
 
Through the integration with Allscripts Electronic Health Records, the kiosk helps patients take control of their own healthcare with a dashboard view of all personal information, including a complete health maintenance plan.
 
The Allscripts Patient Kiosk is available now through Allscripts, which provides physician practices a full-service kiosk package, from initial design through development, deployment and maintenance.
 
"Patients want to remove the pain of completing paper forms during every visit and physician practices want nothing more than to find better, faster, more effective ways to complete accurate patient registrations and collect co-pays," said Glen Tullman, CEO of Allscripts. "The kiosk is the latest example of Allscripts' ability to partner with our clients and great companies like Fujitsu to quickly deliver highly innovative new products that transform and improve the delivery of healthcare in America."

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