BELLEVUE, Wash. — DropStation Inc., a provider of secure package pickup and drop-off stations, has announced the availability of its Supply Station self-service order retrieval solution.
According to a news release, the Supply Station system is equipped with 22 electronic delivery lockers and a touchscreen kiosk. It serves as an outdoor mechanism for customers to pick up their maintenance and repair orders any time, day or night, without having to visit the Will Call window. Customers can routinely use the station to pick up repaired motors pumps, HVAC equipment, hand tools, power tools and other industrial materials.
"DropStation is very pleased with the Supply Station and gauging by the response of the major players in the maintenance, repair and operations (MRO) market, we believe it will be a popular solution to create efficiency and expand operating hours," said Dan Wilson, chief executive of DropStation.
The various locker sizes in the Supply Station facilitate a wide variety of order sizes and the machines are made in the U.S. The supply station ships with standard software loaded on the kiosk and is driven by a 15-inch touchscreen monitor. Orders are initiated via a Web portal from a standard Web browser and replicated on the Supply Station using a secure Internet connection. Once the order is placed in the locker, the customer gets notified for pickup via e-mail or text messaging.
"Today MRO customers are requiring more efficient ways that enable them to make smart delivery decisions and our technology will allow the retailers to be more responsive," said Darren Murrey, founder and president of DropStation. "This is the same phenomenon we have seen in various markets such as self-service checkout, and most recently, DVD rental kiosks. By enabling customers to make their own schedules and delivery choices, retailers are gaining competitive advantage."
