Ask the Experts: Self-service and the recession

Ask the Experts: Self-service and the recession
Tags: Retail Self-Service, Transactional Kiosks
March 1, 2009

It seems that every industry is faced with significant challenges during the current economic recession. Today, in the early months of 2009, credit is tight, the stock market is sinking and consumer confidence is low. In that tight and unforgiving economic climate, businesses are fighting to cut costs wherever they can.

The self-service industry is no different. Experts hope for a positive recovery by the end of 2009, but for now, it's a bear market. What effect is the current economic recession having on the deployment of self-service? Francie Mendelsohn, president of Summit Research, provides some insight.