XPIENT Solutions showcased its kiosk management point-of-sale system last week at the North American Association of Food Equipment Manufacturers Show and International Foodservice Technology Exposition in Orlando, Fla.
XPIENT's kiosk is designed to not only provide the benefits of self-service to restaurant operators but also offer a customer service element, said Tracy Gallimore, vice president of account management for XPIENT.
Gallimore said XPIENT wanted to offer a solution to operators who were concerned about the cash management aspect of self-service kiosks so it modeled the solution after supermarket self-service checkout lanes that are managed by a cashier attendant.
"It solves the expense of doing cash handling," he said.
A cashier mans the XPIENT kiosk manager POS terminal to oversee the self-service terminals and provide help as needed. Customers paying by credit card pay at the self-service terminal, but only those paying with cash print out a receipt and take it and their payment to the cashier.
