Among the new kiosks:
- The U-Serv 60 will feature theater ticketing, which allows movie patrons to forego long lines at the box office by self-ticketing with the kiosk. Patrons can either go online and order a ticket for will call pick-up at the kiosk, or browse the available movies and purchase on site. Today, Regal Entertainment and AMC Entertainment, the No. 1 and No. 2 movie chains in the world, use Fujitsu ticketing solutions.
- Med-Serv Patient Registration Kiosk. Along with sister company Fujitsu Computer Products of America, and partner Allscripts, Fujitsu is demonstrating a patient-registration kiosk.　The Med-Serv unit shows how a patient can register and be positively identified using Fujitsu palm vein biometric technology.
- The U-Serv 75 is Fujitsu's higher-end kiosk solution. In concert with software partner Escalate Retail, the U-Serv 75 will feature the assisted guided selling application. Guided selling allows consumers to help themselves by simple queries and unbiased suggestions and recommendations.
- The U-Serv 150 exterior solution is ruggedized for outdoor use. It features a 17-inch touchscreen color display, card reader, omni-directional scanner and high-end PC.　The U-Serv 150 has been redesigned to make it more affordable for more locations like stadium and concert venues. The U-Serv 150 is a Univations solution but will not be displayed at NRF.
- The U-Serv 50 entry-level kiosk solution, which can be configured for countertop use or freestanding on a pedestal. The U-Serv 50 will be displayed as part of the DeliVision System self-ordering kiosk, in conjunction with partner Modiv Media. Roche Bros, a New England-based grocer, recently began implementing this solution chain-wide.
Fujitsu also will be demonstrating the power of multiple software applications on the same kiosk. A U-Serv 100 kiosk under the control of St. Clair Interactive Communication's multiapplication software, will demonstrate Treo Systems Wayfinder software and Modiv Media DeliVision.
"Today, consumer demand for self-service options has become mandatory in the retail environment," said Peter Wolf, vice president of self-service and Univations operations at Richardson, Texas-based Fujitsu Transaction Solutions. "Fujitsu has a renewed focus on self-service technology in retail, and these new U-Serv solutions and applications represent that commitment to quality and affordable innovations that will further enhance customer service and satisfaction."
The NRF convention continues through Tuesday in New York City.
