Va. Hardee's locations test touchscreen kiosks

Va. Hardee's locations test touchscreen kiosks
April 6, 2008

The (Richmond, Va.) Times-Dispatch: Customers at two Richmond-area Hardee's restaurants can use touchscreen kiosks to order and pay for their food. The kiosks are part of a test for franchise operator Boddie-Noell to see whether customer service improves. "It is really all about speed of service, ordering accurately and giving customers another way to get their order quicker," said Jerry Allsbrook, senior vice president of marketing for Boddie-Noell, the largest Hardee's franchisee in the U.S. It operates 346 restaurants in four states, including Virginia.