LONDON — In partnership with AV reseller Audio Visual Solutions Ltd, Working Solutions has installed its new Acquire Bluetooth application on three LCD kiosks at London Luton Airport. Protouch supplied the kiosks, which house 40-inch LCD screens.
Powered by the Acquire Kiosk Designer software application, the three kiosks provide multifunctional assistance for airport customers. Both 3D airport and destinations maps were repurposed so that they suited kiosk use. Customers also can give their opinion on the standard of airport facilities by using the touchscreen feedback form. In addition, customers can download offers from the terminal's retail outlets.
The Bluetooth application, developed by Working Solutions' in-house programming team, works in conjunction with the Acquire software platform. Using a Bluetooth transceiver device connected to the kiosk, the software searches for Bluetooth activated devices, usually mobile phones, with a predetermined radius. When the kiosk promotion is touched by the user, the transceiver broadcasts its offer – in this case, an image of the special offer. If the mobile phone user chooses to accept the offer, their phone downloads the image. This image can then no longer be downloaded to the same phone unless the phone leaves the area for a predetermined length of time. Any user who refuses the image will not be sent that image again, so users are not bombarded with Bluetooth offers that they do not want. And for those newer mobile phones that have a default security function that asks for a 4-digit pairing code to be entered before the image is accepted, the kiosk provides this information as an on-screen instruction.
