FRANKLIN, Tenn. — IHL Consulting Group has released its 2007 North American Self-Checkout Systems Market Study, which focuses on statistics of self-checkout purchases from a user's perspective. The study, now in its seventh year, is based on information gathered during a survey of 1,000 North American respondents.
Some key findings of the report include:
- 98 percent of all respondents have used self-checkout.
- In 2006, consumers spent more than $137 billion on self-checkout transactions at retailers, up 24 percent from 2005, namely because of increased usage in supercenters, warehouse clubs and DIY stores.
- 44 percent of respondents say they really like self-checkout. Only 9 percent say they will not use the technology.
