AUSTIN, Texas — Isochron Inc., a leading provider of machine to machine solutions for the vending industry, introduced the VendCast integrated vending management solution. This product gives vending operators insight and control of their vending operations through software and hardware devices that work together to improve operational efficiencies, drive new revenue and interact directly with consumers
The VendCast solution provides the tools a vending operator may need to manage their vending machines like a retail store: keeping the right products in stock and available for purchase with the minimum delivery costs, ensuring customers are able to pay for their purchases and keeping the cashbox secure. VendCast works across a vending operator's entire machine base. VendCast offers interactive cashless purchase capabilities, software-only predictive forecasting and hardware-based consumer-demand and out-of-order monitoring. Vending operators add only the functionality that makes sense for a particular vendor, based on volume, location or customer preferences.
"The industry has lacked a unified solution that solves all the problems that are keeping vending machines from being true profit centers," says Jim Canter, chief technology officer at Isochron. "We've spent seven years studying those problems and have built a cross-industry solution platform that can add functionality seamlessly to any vendor, one component at a time."
Vending business managers can directly interact with consumers through their vending machines. Customer loyalty and rewards programs can be developed and target marketing messages created that directly interact with customers as they're making their purchases.
"This enterprise solution provides value and drives revenue at every level," said Bryan Godwin, chief executive of Isochron.
With VendCast, vending operators can add in-vendor intelligence, data collection devices, cashless technology and vendor access control. Every device is monitored and controlled through VendCast Manager, hosted software that can be accessed through any internet browser.
