SUNNYVALE, Calif. — Hoteliers can now provide their patrons with a compact, stylish computer-access kiosk that can streamline guest service by freeing up employees to help guests who require more personal services. Vertical Systems Inc. is offering Aspen, a sleek, high-style kiosk unit that can be placed in hotel lobbies, corridors, conference rooms or other public spaces. Aspen kiosks can house either VSi's BoardEZ airline boarding-pass printing systems, Internet-access PCs or a hotel's own proprietary computer equipment with high quality printer for guest use. VSi's Aspen comes with a wired or wireless network connection and can be loaded with hotel-specific software. The Hyatt Regency Indianapolis installed its Aspen kiosk near the reception desk as part of a station that includes two of the hotel's automated express check-in/-out units. The kiosk houses the Hyatt FastBoard boarding-pass unit. "The guests love being able to check out of the hotel and go to the Aspen kiosk and print out their boarding pass," said Richard Walter, the hotel's Director of Rooms.
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