SAN JOSE, Calif. — Immersion Corp., a developer and licensor of touch feedback technology, announced in a news release that kiosk supplier, KIOSK Information Systems, is offering Immersion's TouchSense tactile feedback solution in its kiosks for the self-service and retail industries.
Serving North American and European markets estimated at $1 billion and 193,000 deployed kiosks annually, KIOSK's new TouchSense tactile feedback option expands exposure for the technology. KIOSK is exhibiting in booth #2000 and Immersion is exhibiting in booth #407 at the Sept. 28-29 Self-Service & Kiosk Show in San Antonio.
TouchSense components integrated into touchscreen designs produce tactile feedback in response to the user's press. For retail and self-service applications, the simple addition of a tactile cue may either help overcome user uncertainty or enhance the user experience. A tactile cue supplies unmistakable confirmation, encouraging more rapid and accurate data entry. By establishing clear communication, it also promotes greater ease-of-use leading to higher customer satisfaction. And a tactile cue increases interactivity and a sense of control, helping to create a more engaging experience to encourage continued use.
"KIOSK has built virtually every type of self-service application in every type of location and environment imaginable," said Michael D. Levin, vice president and general manager of Immersion's touch interface products group. "One of the reasons they are such a strong leader is that KIOSK is not only a manufacturer, but also a consultant in ensuring the long-term success of their customers' projects. KIOSK sees the value of our TouchSense system and will now be able to help its customers capitalize on tactile feedback technology for improving kiosk applications and the user experience."
