Rocky Mountain News: United Airlines says a new service it is testing at Denver International Airport has reduced congestion at check-in areas and trimmed 20 seconds off the time it takes some customers to check bags. The carrier is testing eight kiosks at DIA reserved for travelers who print boarding passes online and need to check luggage once they arrive at the airport.
In the past, those customers had to stand in the same lines as everyone else, diminishing the benefits of checking in ahead of time. But the new kiosks, installed several months ago at DIA and Chicago's O'Hare International Airport, have separate baggage lines specifically for passengers who already have their boarding passes.
