NORTH CANTON, Ohio — Diebold is releasing a biometric fingerprint scanning system designed to enable banks to authenticate the identity of customers at the branch counter. The company says its identiCenter product, which is powered by technology from US Biometrics, is an integrated system for identity verification and branch traffic management.
The IdentiCenter system links a customer's identity and account information to their unique fingerprint profile. Upon initiating a transaction at the branch counter, customers place their fingers on an optical-scan fingerprint reader to verify their identity. Once verified, their account information automatically appears on the teller's screen.
The system can also help streamline branch traffic, says Diebold. Adding an optional kiosk and monitor enables identiCenter enrolled customers to "check in" upon entering the branch by verifying their identity and selecting transaction options before reaching the teller.
