Kiosks, self-checkout increase retail sales

Kiosks, self-checkout increase retail sales
Tags: Kiosks & mini kiosks, Point of Decision Assisted Selling, Publishing/Research, Retail Self-Service
June 21, 2006

ePaynews: Consumer familiarity with online shopping is accelerating the in-store use of kiosks and self-checkout, which in turn is benefiting retailers that sell across multiple channels. Fundamentally, consumers want convenience and flexibility in the purchasing process, and kiosks in particular can be valuable to a retailer's multi-channel sales.

Kiosk-based information, simplified payment and checkout options can promote closer integration between online and in-store sales channels, while allowing consumers to conduct independent product research or to track orders.