CHARLOTTE, N.C. — Source Technologies, provider of integrated solutions for managing financial transactions and other secure business processes, was selected by Quorum Federal Credit Union in Purchase, N.Y., to provide new self-service banking kiosks for 13 customer locations. Source Technologies' financial self-service kiosks were chosen based on the superior standard design, which improves operating costs, lowers maintenance requirements and eliminates the need for in-house staff to manage the kiosks.
"We were looking for a kiosk provider that would offer us more functionality and choices in servicing and replenishing our machines," said Bruno Sementilli, president and chief executive of Quorum Federal Credit Union.
"Our previous machines were highly customized and required that we hire our own support staff to maintain them," he said. "With Source Technologies' solution, we have more servicing options and can use local armored services for cash management, which saves significantly in operating costs."
Quorum FCU began offering self-service kiosks in remote locations in 2000 and has enjoyed significant operational cost savings, service improvements and member adoption rates. The new kiosks from Source Technologies can handle 80 percent to 90 percent of all teller transactions. Typically, a single kiosk will handle 3,500 to 4,000 transactions per month and offers services including check deposits, withdrawals, cashier check issuance and loan application processing.
