EAST HANOVER, N.J. — Novartis Pharmaceuticals Corp., the U.S. affiliate of Swiss-based Novartis AG, recently installed touchscreen kiosks, manufactured by Redondo Beach, Calif.-based SeePoint Technology, at its headquarters in East Hanover, New Jersey.
Novartis Pharmaceuticals operates from a 200-acre property, employing 11,200 people who work from more than 20 buildings spread out across the sprawling campus. Novartis chose SeePoint to devise a self-service solution that would help the pharmaceutical company manage the influx of hundreds of visitors who come to the East Hanover site each day.
The kiosks provide Novartis with two benefits. First, every visitor must check in at one of the kiosks upon arriving at the campus. Novartis can use this information to determine almost instantaneously who is on the premises at any given moment. Second, visitors can also use the kiosks to view and print three-dimensional maps with step-by-step instructions on how to get from the check-in point to the visitor's ultimate destination.
