Airline self-check-in experiencing 'teething troubles'

Airline self-check-in experiencing 'teething troubles'
Tags: Airport Kiosks, Kiosks & mini kiosks, Ticketing, Travel & Lodging
April 24, 2006

Silicon.com: This editorial laments the state of self-check-in at airports, but with an optimistic eye to the future.

"The use of technology for self-service — the use of technology for anything — is to be welcomed, so long as it is done well," says the writer. "Self-service check-in at many of the major airlines is lamentable right now, but what we are witnessing are teething troubles."