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There are several fundamental procedures that should be adhered to in order to achieve a successful self-service kiosk implementation. These best practices help to ensure optimal operational efficiency of the kiosk system (hardware and software), as well as the associates and managers working with the system in the deli.

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Editor's note: This case study was provided by ADUSA Inc. Statements made in the text reflect the views and/or opinions of its author(s) only.

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