Spending on self-service to rise in 2006

Spending on self-service to rise in 2006
Tags: Kiosks & mini kiosks, Retail Self-Service, Self check-out systems
December 1, 2005

Information Week: For retail this year, IT spending focus has been on technology that affects top-line performance and the consumer experience. That means better store systems, better planning applications and supply chain capabilities. There are three major investment areas for retailers next year.

"Expect to see increased penetration of self-service kiosks and self-checkout devices," said Scott Langdoc, vice president of retail systems, AMR Research Inc. "You also can expect more mobile technology available to store associates to create a more pervasively interactive relationship between the store associate and the consumer."