PORTSMOUTH, R.I. — When members and other visitors walk into Credit Union 1's newly opened headquarters in Anchorage, Alaska, they're presented with a number of progressive self-service options.
With the goal of improving the in-branch experience for their members, Credit Union 1 selected MontegoNet to develop a number of interactive kiosks, including 11 financial services kiosks that provide members with convenient access to online banking, loan applications, bill payment and more. According to a news release, these kiosks are equipped with proximity sensors that automatically log members out when they walk away, in order to ensure that their account information remains secure and private.
Elsewhere, members can quickly locate Credit Union 1 departments and staff members via a touchscreen-driven building directory. In addition, members and other visitors can use one of three employment kiosks to learn more about Credit Union 1 employment opportunities and fill out employment applications.
Credit Union 1 is Alaska's second-largest financial cooperative, with a mission to help members achieve their financial goals by focusing on excellent service and value. Founded over 50 years ago, Credit Union 1 now has 13 branches, and over 50,000 members and $480 million in assets.
