BRANFORD, Conn. — Netkey Inc. announced in a news release that Swift Transportation is using Netkey software to power a nationwide network of kiosks designed to provide Swift drivers, owner-operators, shop workers, and other employees with easy access to human resources and corporate information.
Headquartered in Phoenix, Ariz., Swift Transportation operates the largest fleet of truckload carrier equipment in the United States with regional operations throughout the continental U.S. The company operates a fleet of about 18,500 tractors and 51,700 trailers from a network of 38 terminals. Swift has 23,000 employees, of which over 20,000 are drivers.
An organization known for an employee-focused culture, Swift was challenged by the need to deliver timely communications to its geographically dispersed and highly mobile driver workforce. In response, the company made a commitment to deploy a network of interactive kiosks to provide drivers and other employees with self-service access to critical corporate information.
After an extensive evaluation, Swift chose kiosks from Kiosk Information Systems of Louisville, Colo. and software and services from Netkey for the application development, deployment and remote monitoring and management for what is now called the Swift Informer Self-Service System. About 150 Informer kiosks are being installed in over 60 distribution and repair facilities and customer locations where Swift maintains a full-time employee presence.
The Swift Informer kiosks provide drivers, mechanics and other employees — once logged in and authenticated — with secure online access to payroll, benefit, permit, training and safety information, truck repair manuals and parts availability, as well as e-mail, company news, weather and directions. Swift will benefit from lower costs to deliver HR services, improved data accuracy, quicker dissemination of company information, reduced driver turnover and increased employee satisfaction.
"Our investment in the Swift Informer self-service kiosk system reflects our continued focus on enhancing the workplace experience and improving communications with our drivers and other employees," said Swift's vice- president of human resources and safety, Barbara Kennedy. "Reaction to the kiosks has been overwhelmingly positive. We credit both Swift's vision of employee self-service and our deployment plan and Netkey's experience and enterprise-level software platform for playing a critical role in the rapid development and successful deployment of the Informer kiosk program."
