PHOENIX, Ariz. — Cox Communications Arizona announced in a recent news release that Cox customers can now pay their bill at approximately 200 participating Circle K stores 24 hours a day, and five Cox Digital Stores throughout Arizona. Cox Arizona is the first Cox system nationwide to offer customers access to this self-service bill payment option.
Customers can pay their bill on the spot with a cash payment. All that is needed to pay a bill with ease, simplicity and speed is one of the following: the customer's account number or home telephone number.
"Customer service, ease and convenience are the cornerstone of our business," said Steve Rizley, vice president and region manager, Cox Communications. "Our partnership with two leading and reputable companies, Circle K and Info Touch, enable us to continue our goal of providing ease and simplicity to every customer touchpoint. We are excited to be giving our customers the ability to now make a self-service payment in a variety of locations right in their own neighborhood allowing them the utmost convenience."
"Zaplink kiosk locations across Arizona now offer a convenient and easy way to pay Cox Communications bills for the thousands of Cox customers who visit Circle K every day," said Dan Stiel, financial services manager for Circle K Stores Inc. "Cox Communications and Info Touch deliver even greater value to our customers' thirst for the freshest beverages and food, quality gasoline and financial services."
The Zaplink terminals located in Circle K stores serve approximately 70,000 customers every month and are growing in the Arizona market. Zaplink's expanding list of applications include bill payment for major wireless, utility and cable companies as well as maps and directions, prepaid local dial tone and mobile content as well as money transfer services. The TIO brand communicates the availability of financial services for mostly cash-based consumers.