NCR's Vass weighs in on self-service technology

NCR's Vass weighs in on self-service technology
Tags: Application software, C-stores, Kiosks & mini kiosks, NCR Retail, Point of Decision Assisted Selling, Self check-out systems, Specialty Stores, Wireless
September 11, 2005

Groceryfaqs!: In an interview, Con Vass, area vice president of NCR's Retail Solutions Group for South Asia Pacific, addresses issues across the self-service spectrum, including RFID technology, self-checkout systems and the benefits of open standards.

Vass said that lower technology costs and even commoditization of technology have made it easier for the smaller retailers to compete with larger competitors.

He anticipates the next areas of growth to be in mobility, self service and RFID. He cautions retailers to consider how each of these areas of technology will enhance efficiency beyond just increasing the speed of transactions.