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ReturnKey airport kiosk mails confiscated items home to owner
New York Times: A new shipping service may solve a vexing problem air travelers have faced since Sept. 11: what to do when a security screener confiscates a personal item. ReturnKey Systems has begun setting up automated kiosks near screening areas that will, for $6 to $22, send a restricted item home by mail. The kiosks are in both Houston airports, New York's LaGuardia, Newark Liberty and Washington Dulles. If a Transportation Security Administration agent wants to confiscate an item, the traveler would be directed to the ReturnKey kiosk by the agent, said Steve Kranyec, ReturnKey's president. The unit asks for a mailing address and verifies it against postal records. It also asks travelers to identify the item and if it is a dangerous parcel, locks the customer out. The system doubles as a conventional postal mailbox.
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