NextCare Urgent Care, Galvanon work to expedite patient check-in

NextCare Urgent Care, Galvanon work to expedite patient check-in
March 10, 2005

MESA, Ariz. — NextCare Urgent Care has launched an IT project to facilitate the patient check-in and triage process at its urgent care facilities. NextCare, provider of urgent care and occupational medical services, announced its decision to work with Galvanon to assist in the execution of this project. Galvanon will supply all NextCare facilities with MediKiosk self-service systems to identify patients at check-in, gather necessary forms and signatures, and collect co-payments and outstanding balances. The kiosks will also be used to capture symptoms and medical histories, expedite the triage process and improve patient flow throughout the facility. "With Galvanon's MediKiosk solution, patients are prompted to enter complete information about their health status, enabling staff to conduct thorough evaluations of patient treatment needs," said John Shufeldt, chief executive officer of NextCare Urgent Care. "This new approach to registration will also enable our facilities to reduce wait times for patients and improve overall operating efficiency." NextCare Urgent Care also utilizes technology provided by InforMed Medical Network, a Galvanon strategic business partner, for the operations of its practice management and electronic medical records system. The partnership brings the ability to automatically view data entered by patients into the kiosks within the urgent care center's practice management and EMR system. This flow of patient information eliminates redundant data entry and minimizes the risk of errors that result from patient misidentification and clerical errors. "By improving the registration process, NextCare will be able to realize tremendous efficiencies across their organization, including increased productivity and enhanced workflow," said Clynt Taylor, CEO of Galvanon. MediKiosk is part of a comprehensive suite of products that allows hospitals and clinics to provide patient self-service capabilities such as patient check-in, on-line bill payment and pre-registration via the Web.