LOUISVILLE, Ky. — Self-service is one of the hottest trends in business. Everyone's doing it, from the Department of Motor Vehicles to the neighborhood grocery and from major drug store chains to convenience stores. Implementing self-service is an efficient way to lower the cost of doing business while improving customer satisfaction.
But to get started in self-service, companies need vendor contacts, information and expertise; that's what attendees to The Kiosk Show come to find.
The Kiosk Show, Feb. 22 - 23 at the Gaylord Palms Resort and Convention Center in Orlando, Fla., is designed to educate companies about how they can implement kiosk and other self-service technology – technologies that help companies serve their customers cost-effectively.
Attendee response to The Kiosk Show in October 2004 was enthusiastic and NetWorld Alliance, The Kiosk Show's parent company, expects an even greater turnout in Orlando, according to CEO Dick Good.
Registrants for the February show are eager to implement self-service in their businesses. A pre-show poll reveals that more than half of the companies attending intend to purchase between 25 and 1,000 kiosks, with 20 percent indicating they need more than 500. The leading interests among these attendees are self-service technologies for retail, banking and finance, and photo processing.
Mark Ferrence, Business Systems Analyst for L.L. Bean, learned about the show through Kiosk magazine, an industry publication. As a first-time attendee, he's looking forward to learning more about self-service. "My company wants to move toward self-service. We're looking for solutions on the market that could help us meet our unique needs."
Robert Ullman, an information systems administrator for the Seattle Seahawks, also anticipates gathering information at the show. "I am most interested in seeing kiosk solutions for self-service ticketing operations and branded loyalty programs for offering targeted promotions."
Companies registered to attend the Orlando Kiosk Show include Walt Disney World, Speedway SuperAmerica, Coinstar, Fuji Photo Film Canada, Kronos, Allstate Insurance, Fairfield Resorts and Winn-Dixie stores, as well as companies such as DNI Marketing Group, Global Air Services, HOM Furniture, Abbey Entertainment and Interactive Vending Australia.
Attendees may pre-qualify and apply for registration for the two-day tradeshow via The Kiosk Show's Web site, www.kioskshow.com. Members of the press are invited to apply for attendance.
As an additional perk, for $25 Kiosk Show registrants can purchase a one-day pass to attend the Photo Marketing Association's Annual Convention and Trade Show on Monday, Feb. 21, at Orlando's Orange County Convention Center.
In December, NetWorld Alliance announced it would expand The Kiosk Show schedule to twice per year. The next show will be held on the West Coast in the fall.
