ATLANTA and NEW YORK — NCR Corporation's human factors consultants will develop the next-generation user interface for Scientific Games Corporation's self-service and teller-operated terminals. The terminals are used for pari-mutuel race wagering, according to a news release.
Scientific Games Racing, a division of Scientific Games Corporation, has provided totalisator systems (the complex hardware and software systems that accept wagers, calculate odds and payouts and process wagering pools) for more than fifty years. Scientific Games Racing's Quantum System, introduced in late 2003, enables patrons to place wagers using any network-enabled device.
"NCR is the global leader in self-checkouts, ATMs and kiosks, where the user interface can make or break the consumer experience," said Scientific Games Racing President Brooks Pierce. "Tapping NCR's expertise will help us ensure that Scientific Games' terminals are as intuitive and easy-to-use as possible in an environment where every second counts."
"As the foremost provider of wagering systems, Scientific Games Racing clearly recognizes the importance of the interaction between humans and technology — a factor that becomes even more critical with self-service systems," said Judy Dobson, managing partner, NCR Store Performance Consulting. "Race wagering draws patrons with a range of experience, and NCR's approach to user interface design allows experts to use fewer keystrokes to achieve the same end result as novices."
The user-interface design project is scheduled for completion in early 2005 and will be incorporated into self-service and teller-operated wagering devices for the Scientific Games Racing Quantum System.
