DUBAI, United Arab Emirates — Riyad Bank has selected Diebold, Incorporated to deploy 100 Diebold Opteva ATMs across the bank's network.
One of the largest financial institutions in the Middle East, Riyad Bank has a network of 200
branches and more than 650 ATMs. It will roll out the new ATMs this month.
Riyadh Al-Zahrani, vice president and remote banking manager for Riyad Bank, said the bank selected Diebold's Opteva ATMs because of "their unique functionality and potential for expansion."
Riyad Bank purchased a mix of Diebold Opteva 720 lobby ATMs and Opteva 740 through-the-wall, drive-up ATMs. Both run on Agilis, Diebold's multi-vendor software platform.
Riyad Bank plans to implement Diebold's Deposit Automation solutions, which enable Opteva ATMs to count notes in bulk and read checks, processing both as a single-deposit transaction displayed on the screen and verified with a receipt. Diebold's newest generation of bundled cash deposit technology will accept a loose stack of up to 100 notes, validate and denominate the notes and immediately credit personal accounts, according to a news release.
The Diebold Opteva ATMs were sold and supplied to Riyad Bank by Alhamrani Universal Company (AU), an integrated-technology solutions provider and Diebold's exclusive distributor of ATMs) and physical and electronic security products in Saudi Arabia since the 1980s.
AU employs more than 120 technical and engineering staff members to service ATMs through the company's centralized ATM help desk in Jeddah. The company has a network of 20 service-support centers.
AU will provide its staff with regular training sessions, focusing on basic and advanced ATM software and hardware modules. The sessions will be offered in both English and Arabic. AU also will make its help-desk expertise and consultancy services available to financial institutions that have an interest in this type of service.
