FORT LAUDERDALE, Fla.—Spirit Airlines, the largest privately-held airline in the U.S. announced a partnership with Kinetics, Inc. in a company release.
Spirit launched its "Spirit Self Check-In" program by acquiring 18 of Kinetics' latest version of the TouchPort, a self-service check-in device now in use throughout the U.S. commercial aviation system.
Spirit deployed Kinetics' TouchPorts with 4 units at Fort Lauderdale-Hollywood International Airport and 8 units at Detroit Metro Airport. The company plans to deploy additional self-service kiosks throughout the remainder of its system over the next several months.
The self-service kiosks allow passengers to check in, either individually or in groups of up to seven, using credit cards (for ID purposes only), flight number and destination or confirmation number.
In addition, passengers get the ability to look at their seat assignments, make changes, see a complete seating chart; check baggage; print boarding passes and receipts and purchase upgrades to Spirit's forward cabin, Spirit Plus.
"We are very pleased to launch Spirit Self Check-In, a new service that will keep Spirit in the forefront of providing passenger-friendly services and technologies and will supplement our already popular web check-in program," said Tom Anderson, chief marketing officer and senior vice president of Spirit Airlines. "Spirit passengers can look forward to future enhancements to Spirit Self Check-In that will make their check-in and boarding experience more pleasing."
"As a very successful low-fare carrier, Spirit Airlines is choosing once again to pursue new technologies that take the flying experience to new altitudes," said David Melnik, president and chief executive officer of Kinetics. "Kinetics' adaptable, innovative technologies will help Spirit craft a unique self-service program that both assists in further product differentiation and brings new operating efficiencies, while simultaneously providing new levels of consistent customer service.
"With the increasing use by U.S. airlines of our self-service solutions, Kinetics kiosks and related e-commerce and enterprise solutions have become the standard-bearers in the airline and travel industries," said Melnik. "More and more forward-looking low-fare airlines are turning to Kinetics technology solutions to ease the complexities of the air travel experience."
