NEW YORK, N.Y. -- Symbol Technologies Inc. today at the National Retail Federation trade show introduced a new Web-enabled, micro kiosk designed to help retailers increase customer satisfaction by enhancing the shopping experience and to reduce store operation costs by giving employees real-time access to information.
The MK 1100 Micro Kiosk is an interactive self-service kiosk that can be cost effectively deployed to handle both customer and employee applications, according to a news release.
Consumers can use the kiosk system to verify product pricing, view digital advertising and promotions, automate orders, locate products, and access frequent-shopper information. Retailers can use the micro kiosk to deploy store operation applications that increase staff productivity. Employees have in-aisle access to product data and can enter over-stock or under-stock alerts, obtain SKU details, clock-in and clock-out and view work schedules.
The Symbol micro kiosk features a software development kit that lets retail IT teams create applications using Symbol's software-development environment powered by Microsoft Windows CE.
The MK 1100, which features a 5.7-inch (diagonal) color display with optional touchscreen capability, connects to store networks through Ethernet or Wi-Fi communications.
