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A new report is now available from ReportLinker about the self-service industry. According to a press release, BCC Research commissioned the study to provide a comprehensive analysis of emerging and existing self–service technologies. It's is an update of a similar BBC study published in May 2006 and provides an overview of the industry. Specifically, it:

  • Identifies and evaluates the impact of economic, technological, legal/regulatory, and other factors that will drive the future market and analyzes market trends, citing data for 2010, and 5–year forecasts, including 5–year compound annual growth rates through 2015.
  • Contains global forecasts and market trend analyses for ATMs, self–service kiosks and vending machines.
  • Contains qualitative pricing and technology analyses.

However, the report does not cover self–checkout systems used in the retail environment but does consider the market by geography, that is, North America, Europe, the Middle East and Africa, Asia–Pacific and Latin/South America.

The study found that the total installed combined base for self–service technologies including ATMs, self–service kiosks and vending machines is estimated at 28.2 million units in 2010 and is expected to reach 33.8 million units by 2015.

It also found that vending machines represent the largest segment in the self-service market, accounting for more than 85 percent of all deployments to date. This sector was estimated at 24.4 million units in 2010 and is expected to increase at a 3.2 percent compound annual growth rate (CAGR) to reach 28.6 million units in 2015.

In terms of growth, self–service kiosks are projected to experience the maximum growth in installations with a compound annual growth rate (CAGR) of 9.3 percent. This sector was estimated at 1.6 million units in 2010 and is expected to reach 2.5 million units in 2015.

The full report is for sale for $4,850.

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