Axeda Corporation is ecoATM's official provider of cloud-based software.
The ecoATM kiosks, which recycles electronics, are now only in California but will rollout nationwide this year with Axeda as a partner.
"I've designed and developed self-service kiosk technology for numerous companies over the past 20 years and have always looked for buy vs. build opportunities on aspects that weren't part of the core technology," John Beane, vice president, engineering at ecoATM, said about the partnership in a company press release. "My opinion is that I'd rather buy and integrate someone else's technology, basically because I am able to benefit from having features out of the box that we may not be able to develop ourselves for months or even years."
When scaling a kiosk product from tens to hundreds and thousands of sites, the greatest operational challenge is how to monitor the systems, remotely service them, and both manage and deploy software releases, according to Bean, who found Axeda to be a great partner.
"Axeda has been working on this product for years," he said. "They have far more software and quality engineers working on this than I could afford for this function. So, out of the gate, we have a sophisticated system for remotely monitoring and servicing our kiosks. Even more important to me than that is the flexibility and ease that Axeda provides for managing and deploying software to our kiosks. The return on investment is almost immediate."
Read more about kiosk software.
