Self-service car rental kiosks will begin rolling out at the top 50 airport locations throughout the U.S., according to a press release from Enterprise Holdings, parent company to Alamo Rent-A-Car, Enterprise Rent-A-Car and National Car Rental.
The new kiosks will enable customers to skip the rental counter and initiate both reserved and walk-up transactions with the use of a valid driver's license and major credit card, the announcement said. They also allow customers to review rental information, change car class, add additional drivers and purchase additional options like GPS units or child car seats.
The kiosks will feature multilingual displays in English, French, Spanish, German, Italian or Portuguese languages.
"As we work to provide the best customer service possible, we know that convenience, immediacy and ease are all priorities for travelers," said Rob Hibbard, vice president of airport business development for Enterprise Holdings. "The feedback we're getting so far is that this option really improves the rental experience for our airport customers, both domestic and international."
Read more about kiosks in transportation.
User Comments