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Retail Customer Experience

>Barcode Readers

    

Some Lufthansa fliers can self-board


• 18 Feb 2008

USA Today: All gates at Lufthansa's Frankfurt hub are now equipped for self-boarding. A scanner reads the bar code on the pass and lets passengers walk through a turnstile to board the aircraft. An agent is usually present to deal with only non-routine matters, such as torn or damaged passes. Flights to the USA, Canada and the United Kingdom still board passengers the old-fashioned way, with agents checking identification.
 


Read more articles on this topic: Barcode Readers

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