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Retail Customer Experience

>Drive-thru

    

Arby's to accept contactless payments


• 02 May 2006

NEW YORK — American Express announced Arby's Restaurant Group Inc. is the latest national merchant partner to accept ExpressPay from American Express. Arby's plans to accept ExpressPay in-store and in the drive-thrus of its U.S. company-owned restaurants in the third quarter of 2006.

"We are constantly striving to provide our customers with high quality, fresh menu offerings quickly and conveniently," said Don Zimmerman, senior vice president and chief information officer for Arby's Restaurant Group Inc. "The ExpressPay technology allows us to do just that by making the check-out process fast and easy."

ExpressPay from American Express is a contactless payment option that consists of a secure computer chip powered by radio frequency technology. The feature is an easy-to-use alternative to cash for making everyday purchases at merchants where speed and convenience are important — such as quick service restaurants, supermarkets, drug stores and gas stations.

American Express was the first issuer to launch contactless cards nationally with the rollout of Blue from American Express with the ExpressPay feature in June 2005. ExpressPay is also embedded in the Clear from American Express Card and available via a key fob that can be linked to any American Express Card. Users simply hold the card or key fob with ExpressPay next to a special reader near the register to complete a purchase.

Payment is authorized in seconds and no signature is required for most purchases. The computer chip enables end-to-end transaction security. Blue and Clear from American Express Cards also have a magnetic strip and function as traditional credit cards.



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