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IBM's Jeopardy-winning computer Watson now working on customer engagement
Two years after conquering Jeopardy, IBM's Watson is setting its sights on customer engagement. IBM today unveiled its IBM Watson Engagement Advisor, a cognitive computing assistant that learns … -
Hellman's rolls out high-tech Recipe Cart (Video)
The Hellman's mayonnaise brand took an innovative approach to product awareness with its recent high-tech supermarket campaign in Brazil — one that resulted in almost a 70 percent increase in … -
Touchrate releases in-store shopper marketing solutions
Touchrate, an Orlando, Fla.-based company specializing in interactive touchscreen technology, announced its solutions recently went live for clients such as MetLife Insurance, Pacific Bicycle and … -
Digital Signage Expo issues call for 2014 Apex Award nominations
Digital Signage Expo has issued an open call for 2014 APEX Award nominations and has added a new award category. New for the 11th annual APEX Awards, DSE has added a Professional & Personal … -
Google finds the silver lining to showrooming
New report finds consumers depend on their smartphones, but it's not all bad for merchants. -
Salon Target rolls out 'infotainment' touchscreen kiosks
Digital signage kiosks and salon management software by Salon Target were featured at the recent International Beauty Show in New York City, according to salontoday.com. The heart of the solution is … -
Ann Michaels launches customer engagement platform
The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National Restaurant Association Show in Chicago this month … -
Scala CEO talks in-store digital design with retailers at Digital Screenmedia Symposium
Digital displays are common in today's retail space, but it takes planning to execute a design strategy. Tom Nix, CEO of the location-based media company Scala, will try to help shed some light on … -
Canadian clothier dispenses designer duds from a kiosk
Quattro Clothiers, a Toronto-based luxury menswear shop, is using an automated retail kiosk by Signifi to dispense designer Italian shirts, according to a news release. The SpotShop kiosk uses a tray … -
Signifi wants to shake-up self-service with The Gamer
The automated retail technology company Signifi Solutions today announced a product that it says will shake up the self-service industry – the Gamer Spot Shop. The Gamer is a vending kiosk … -
Automated retail could be a mobile payments kickstarter
The ubiquity of vending may help push mobile payments into the mainstream.- Natalie Gagliordi -
Reality Interactive will power digital media in new Time Warner demo stores
Reality Interactive, a full-service digital merchandising agency, will serve as the digital media partner for Time Warner Cable, which has recently launched several "experience stores" across the … -
ArmorActive announces partnership with mobile loyalty provider
ArmorActive announced its partnership with CityGro, a mobile loyalty program provider, to offer iPad mobile loyalty solutions. The company said the solution provides an effective means of gathering … -
Coinstar no more: Company to rebrand as Outerwall
To quote the famous Shakespearean dialogue, "A rose by any other name would smell as sweet." At least that's what executives at Coinstar are counting on. The company announced today that it is … -
Retail design expo shows technology's reach
Exhibitors of interactive technology find value in attending retail shows like GlobalShop.- Natalie Gagliordi -
EcoATM launches donation drive to benefit Boston victims
Last week's bombing tragedy has prompted Boston native Tom Tullie, CEO of ecoATM, to launch a donation initiative on the company's electronics recycling kiosks. From now through May 22, kiosk users … -
Windows 8.1 leak reveals Kiosk Mode feature
Microsoft could be positioning its forthcoming Windows 8.1 as an attractive option for business use. The Verge reported a leak that the next-gen software edition will come equipped with a "Kiosk Mode … -
EcoATM reaches recycling milestone
San Diego-based ecoATM is putting its recent negative press in the past with this week's announcement that its kiosks have recycled more than 1 million devices. According to the Environmental … -
Star Micronics and PDC partner for kiosk launch
The PDC Group and Star Micronics are partnering to improve the customer experience. The companies recently announced the launch of AsuraCPRNT, a small-form-factor interactive kiosk, with PDC acting … -
Shredding kiosk protects trees and IDs
An idea born from identity theft, The Shred Stop destroys documents while promoting recycling and sustainability.- Natalie Gagliordi
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