Digital signage, self-service trade shows converge on Vegas

March 23, 2008 | by
Last October's KioskCom Self Service Expo in New York featured just a handful of digital signage exhibitors and displays. But that little bit of digital signage made a large impact, so much so that organizers for April's Self Service Expo in Las Vegas are expanding digital signage's floor presence at the show significantly.
In an effort to give more exposure to digital signage, Self Service Expo organizers are launching The Digital Signage Show, which will take place alongside their flagship event. And even though the shows will be in two separate areas, attendees receive admission to both Self Service Expo and The Digital Signage Show.
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Lawrence Dvorchik, general manager of Self Service Expo and The Digital Signage Show, said he came up with the idea for a separate digital signage show based on a poll he conducted that said 77 percent of Self Service Expo attendees also are buyers of digital signage solutions.
"When we saw that number, we made a concerted effort to go out and bring in the right digital signage experts and companies," Dvorchik said. "And since that many people are interested in it, we wanted to make sure we gave it more play."
The decision to have the co-located shows has been well received by many of the past sponsors and exhibitors of the Self Service Expo.
"The key for us is meeting with qualified buyers," said V. Miller Newton, chief executive of Netkey, a kiosk and digital signage software provider, in a news release.
A highlight of the April event will be the pre-show Executive Merchant Deployer Summit, Dvorchik said. The second annual event gathers top executives from end-market deployers as well as the leading suppliers, and will be focused on ringing in return on investment from an existing kiosk, digital signage and self-service deployment.
"We've created a forum that allows companies who have already employed self-service technology to get together in a nonthreatening environment and share comments, concerns and suggestions," Dvorchik said.
Summit attendance is limited to attendees employed by an end-market company that already has deployed an interactive self-service kiosk program. Approximately 50-75 people will be granted access into the event. Press, suppliers, analysts and consultants are not eligible for admission.
"We give them the chance to talk about what they have done and learn from those people in the industry who are at their level," Dvorchik said.
Important dates and times
KioskCom Self Service Expo and
The Digital Signage Show
April 16-17, 2008
Mandalay Bay Convention Center
Las Vegas, Nevada
For more information, visit
SSKA Luncheon Meeting
Tuesday, April 15 from 12:00 - 1:00 p.m.
Level 3, Room "Jasmine F"
Mandalay Bay Convention Center
To register, click here.
At the conclusion of the summit, a panel will convene to discuss with conference attendees some of the issues brought up at the deployer meeting.
In addition to the annual educational sessions, tech talks and networking events, the shows will host keynote speaker Tim Stanley, chief information officer and senior vice president of Innovation, Gaming and Technology at Harrah's Entertainment. Stanley will speak to the rise of self-service digital technology and how to engage the ever-evolving consumer.
Harrah's Entertainment Inc. is the largest gaming organization in the world, with nearly 100,000 employees and revenues of about $10 billion, operating more than 50 casinos around the world. Harrah's has initiated a variety of self-service projects to streamline efficiency and manage labor costs, but it also has been very focused on using self-service as a major improvement in its customer service efforts.
Rob Garf, vice president of retail strategies for AMR Research, will deliver a keynote on the topic of delivering pervasive interaction with advanced selling technologies.
The Self-Service & Kiosk Association will also hold a board meeting from 8:30 a.m. – noon April 15. The board meeting will be followed by a member luncheon from noon – 1p.m. The luncheon is open to anyone attending KioskCom Self Service Expo and The Digital Signage Show.
Here are a few of the hundreds of exhibitors who will be on hand to answer questions, with information on how to find them at the show. Also listed are the types of solutions the exhibitors provide, to help you plan your tour of the show floor.
* * * *
3M Touch Systems Booth # 312 Monitors/Touchscreens/Other Displays/Digital Signage 3M Touch Systems offers durable and reliable touchsolutions for self-service and interactive digital signage applications, including MicroTouch ClearTek II capacitive touchsensors, available in sizes from 6.4 inches to 32 inches; the MicroTouch CT150 15-inch touchmonitor with three bezel and two mounting bracket choices and MicroTouch DST touchsystems.
5point Booth # 358 Enclosures Design/Manufacturing/Sales/Outdoor Kiosks/Full Service/Turnkey Providers 5point designs, develops and manufactures interactive, self-service kiosk and digital signage products for organizations who seek innovative ways to connect with people.
Member of the Self-Service & Kiosk Association
Asahi Seiko USA Inc. Booth # 629 Card Readers-Writers/Coin Acceptors-Dispensers/Kiosk Component Manufacturing Asahi Seiko designs and manufactures card, coin and currency handling equipment, producing a wide range of card and smart card dispenser/encoder mechanisms, coin hoppers, acceptors and dispensers, suitable for kiosk applications. This year, the company will exhibit its SCD-2500 and MCH-3000(D), both multifunctional for the total IC card solution. Member of the Self-Service & Kiosk Association
Better ATM Services Booth # 625 ATMs/Digital Signage What ATMs have done for cash, they now can do for gift cards, incentives and premiums. Better ATM Services' patented technology enables ATMs to become a more secure, convenient and profitable distribution option for gift cards and other prepaid media using a standard ATM cash tray.
Card Scanning Solutions Booth # 547 Hardware/Financial Kiosks/Self-Service/Retail Kiosks Card Scanning Solutions will exhibit SnapShell, a camera-based ID reading system. Using optical character recognition technology, SnapShell is a hardware tool for gathering and authenticating data by scanning and imaging cards. It has no moving parts, requires no calibration and can integrate directly into proprietary applications.
Chetu Inc. Booth # 549 Software/Hardware Chetu is a global provider of high quality and cost-effective information technology services for the kiosk-solutions industry. Chetu offers kiosk solutions technologists skilled to support every technical skills set. Chetu is an affordable, low-cost consultative solution. Whatever the need, Chetu is the answer.
Comark Corp. Booth # 451 Outdoor Kiosks/Digital Signage/Multifunction Kiosks Comark manufactures kiosk solutions for indoor and outdoor applications in a variety of enclosure styles including free-standing, desktop, pendant and pedestal mounting solutions. Options include embedded printers, thermal control, custom paint and silkscreening. Choose from our standard kiosk models or let us design a custom solution. Member of the Self-Service & Kiosk Association
Communication Technology Services Booth # 514 Installation/Maintenance/Parts/Digital Signage/Communications Communication Technology Services (CTS) is a nationwide installation services company. More than 500 of CTS' own technicians located throughout the United States are installing and maintaining thousands of kiosks, self-service devices and digital signage units. CTS is the installation, project rollout and break/fix expert.
DFI Technologies LLC Booth# 509 Computers/CPUs/Panel PCs/Internet Kiosks DFI Technologies specializes in embedded computer and LCD touchscreen solutions. Member of the Self-Service & Kiosk Association
Diebold Premier Services Booth # 142 Installation/Maintenance/Parts Diebold Premier Services provides installation and maintenance services to kiosk manufacturers and their partners. With a directly-employed national service organization of more than 4,000 service professionals; award-winning training, parts and logistics capabilities; help desk support and depot repair, Diebold delivers successful service programs to ensure an outstanding customer experience. Member of the Self-Service & Kiosk Association
Elan Financial Services Booth # 618 Full Service/Turnkey Providers/Multifunction Kiosks/Government Kiosks Elan Financial Services brings nearly 40 years of payments experience to its kiosk solutions. eFast combines converging self-service technologies, proven processing capabilities, turnkey support and user-friendly self-service transaction set. Its terminals can be configured to complement your business setting and strategies and enable you the flexibility to plan for tomorrow.
Fast Transact Inc. Booth # 463 Credit-Debit Card Processing/Software/Card Readers-Writers Fast Transact is one of the fastest-growing software payment integrators in the United States and Canada. Combining expertise and technology, it offers merchants the ability to accept all major forms of payment and manage their entire business in one place.
Flextronics Booth # 230 Software/Enclosures Design/Manufacturing/Sales/Full Service/Turnkey Providers Flextronics offers best-in-class kiosk hardware and software solutions with a network of facilities in more than 30 countries on five continents. Flextronics' global presence provides solutions that lower costs and reduce time to market. Member of the Self-Service & Kiosk Association
Frank Mayer & Associates Inc. Booth # 324 Enclosures Design/Manufacturing/Sales/Human Resources Kiosks/Self-Service/Gaming Kiosks Frank Mayer & Associates Inc. provides custom interactive kiosk solutions and in-store marketing programs to a range of applications, industries and markets, including retail, automotive, entertainment, self-service, gaming and human resources. Interactive kiosks programs have been developed for Ford Motor Co., Microsoft Corp., John Deere, Nintendo of America and many more. Member of the Self-Service & Kiosk Association
Freedom Shopping LLC Booth #458 RFID/Transactional Kiosks/Retail Kiosks/Self-Service Freedom Shopping's breakthrough solution will enable widespread adoption of RFID-enabled retail. It runs a light application "on the edge" of existing point of sale (POS) terminals and cash registers. Coupled with pre-packaged hardware for reading RFID tags, kiosks and RFID-reading security gates, an existing store can be outfitted and operational in a day.
Member of the Self-Service & Kiosk Association
Fujitsu Components America Inc. Booth# 427 Monitors/Touchscreens/Other Displays/Printers/Paper Supplies/Keyboards/Keypads/Other Input Devices Fujitsu offers resistive touch panels and ultra-compact thermal printer mechanisms and subassemblies for kiosk applications, as well as 2- and 3-inch printers that feature controller boards, cutters, presenters, retractors, integrated paper holders and flexible mounting options. Its resistive touch panels have 86 percent transmissivity and high-performance operation for finger and pen applications.
GA Services LLC Booth # 630 Installation/Maintenance/Parts/Digital Signage/Remote Monitoring Services provider GA Services specializes in installation, maintenance, remedial services and remote monitoring for the digital signage and self-service marketplace. It provides technology solutions including onsite response, depot repair, staging, integration, installation, site survey, logistics and project management using certified personnel backed by its technical support-staffed call center.
Member of the Self-Service & Kiosk Association and the Digital Signage Association
H&M NetWorks Booth # 449 Installation/Maintenance/Parts/Financial Kiosks/Self-Service/Retail Kiosks H&M NetWorks provides infrastructure for existing and emerging technologies including, but not limited to voice, voice-over IP, data, IP security, wireless and access control networks. It specializes in copper and fiber-optic cabling, backbone and horizontal. Solutions range from engineering and design, project management and installation to follow-up maintenance and system upgrades.
HECON/Hengstler Booth # 248 Printers/Paper Supplies/Hardware HECON/Hengstler is a worldwide manufacturer of thermal printer solutions for kiosk applications. It has extensive experience in printer applications, building printers since 1966. Visit our booth to discuss your application and how we can help you. While you're there, check out the eXtendo and XPM thermal printer product lines at the same time. Member of the Self-Service & Kiosk Association
IBM Corp. Booth # 518 Retail Kiosks/Self-Service Learn about the innovative IBM Anyplace Kiosk and other self-service solutions at the Self Service Expo. Visit IBM on the "Self Service Street" to see how IBM technology can help transform the customer experience in a variety of market environments. Member of the Self-Service & Kiosk Association and the Digital Signage Association
ID Tech Booth # 546 Kiosk Component Manufacturing/Card Readers-Writers/Keyboards/Keypads/Other Input Devices ID TECH, a leading manufacturer of magnetic stripe products, has built a reputation for reliable and innovative products. This year, it will feature its newest POS peripheral products, its latest PCI-Approved Pin Entry Devices, Point of Sale Keyboards and Signature Capture Pads, alongside its industry-leading magstripe, smart card and barcode products.
Member of the Self-Service & Kiosk Association
Infonox Booth # 154 Financial Kiosks/Self-Service/Full Service/Turnkey Providers/Retail Kiosks Infonox enables the delivery of financial products and services to innovative distribution platforms, including self-service kiosks, ATMs, Web-based applications and mobile phones. At the show, experience Infonox's PASS+ kiosk solution, which can feature ATM functions, check cashing, bill payment, money transfers, money orders, gift/phone/stored value cards and inmate money deposit. Member of the Self-Service & Kiosk Association
Innovative Control Systems Inc. Booth # 317 Outdoor Kiosks/Restaurant Kiosks/Self-Service/Multifunction Kiosks Innovative Control Systems manufactures transaction-based drive-up kiosks and vehicle RFID hardware solutions. Its Auto Sentry kiosk includes a software development kit to integrate application software to its hardware platform, and also provides development support. This year, ICS will demonstrate its new Auto Sentry eXP III Outdoor Kiosk with optional RFID Vehicle Identification System.
JCM American Corp. Booth # 139Bill Acceptors/Dispensers/Recirculators/Monitors/Touchscreens/Other Displays/Printers/Paper Supplies JCM American Corp. is the industry leader in automated transaction handling systems and provides products, software and services to several industries including amusement, gaming, retail, transportation and vending. JCM's progressive spirit sets world-wide industry standards with award-winning products such as the Universal Bill Acceptor, Intelligent Cash Box, Optipay cash recycling system and DMV self-service kiosk.
Member of the Self-Service & Kiosk Association
KIOSK Information Systems Booth # 214 Enclosures Design/Manufacturing/Sales/Transactional Kiosks/Digital Signage KIOSK Information Systems designs and manufactures self-service kiosk and digital signage terminals. Kiosk features a full portfolio of standard, custom and outdoor models for vertical markets including retail, financial, order entry, HR, photo, check-in, security and many others. KIOSK is a one-stop shop for solution design, ISO 9001-2000 certified manufacturing, field service and support. Member of the Self-Service & Kiosk Association
Booth # 257
Internet Kiosks/Transactional Kiosks/Software
NetStop, by Kiosk Logix, is the leading browser software for securing your system in an unattended location. It is secure, reliable and 100 percent tamper proof. NetStop software is the easiest to use due to user friendly navigation. The web-based database and remote management tools give administrators complete computer usage and sales statistics. No other browser software on the market offers all these benefits in one package.
Livewire International Inc. Booth # 239 Full Service/Turnkey Providers/Transactional Kiosks/Gaming Kiosks/Self-Service A Microsoft Gold Certified Partner, Livewire specializes in custom software development and self-service solutions for retail, gaming, hospitality, travel and entertainment. Livewire provides integration into hardware devices such as kiosks, ATMs and handheld devices, while providing the ability to remotely monitor each device and manage the content available from each unit. Member of the Self-Service & Kiosk Association
Nanonation Booth # 330 & 412 Software/Digital Signage/Retail Kiosks/Self-Service Nanonation's software creates powerful ways to impact the customer experience with technologies that drive sales and fuel profits with solutions that span consumers' digital reach. Find out how to deliver powerful messaging and integrated marketing services seamlessly across your enterprise with online tools to monitor, measure and manage customer interactions.
Member of the Self-Service & Kiosk Association and the Digital Signage Association
NextWindow Ltd. Booth # 550 Monitors/Touchscreens/Other Displays/Digital Signage/Enclosures Design/Manufacturing NextWindow manufactures field-proven optical touchscreens from 32 inches to 65 inches for kiosk and digital signage applications. Its products feature easy integration, no drivers to load, custom sizes and rugged design. At the show, NextWindow will showcase partner solutions from custom enclosure manufacturer Panelworx and interactive content from Quality Automation Graphics. Member of the Self-Service & Kiosk Association
Operator Interface Technology Booth# 556 Keyboards/Keypads/Other Input Devices/Outdoor Kiosks/Hardware Operator Interface Technology manufactures rugged keyboards and keypads in Longmont, Colo.
PanJit Touch Screens Booth # 254 Hardware PanJit Touch Screens designs and manufactures resistive and capacitive touchscreens. Servicing various market segments and applications, including military notebooks/tablets, GPS, industrial controls, medical, IPC, kiosks PC, POS, just to mention a few. PanJit offers a full range of standard four-, five- and eight-wire resistive touchscreens, capacitive touchscreens as well as controllers.
Pay-Ease LLC Booth # 351 Financial Kiosks/Self-Service/Government Kiosks/ Transactional Kiosks Pay-Ease LLC is a financial processing software and hardware development company that specializes in providing self-service bill payment solutions on a single kiosk platform. Its customized payment solutions have revolutionized the way consumers pay utility, municipal and retail bills, purchase gift cards, transfer monies and perform other financial transactions.
Member of the Self-Service & Kiosk Association
Reality Interactive Booth # 358 Content Providers/Developers/Interactive Video/Remote Monitoring Reality Interactive is a full-service kiosk development organization specializing in technology and content design for the deployment and management of kiosk and digital merchandising initiatives. Its Fortune 500 clients include BMW, Leapfrog, Sprint, Bose, Polaris and other companies who want to speed time to market and increase ROI associated with e-media investments at retail.
RedDotNet Booth # 647 Retail Kiosks/Self-Service/Transactional Kiosks/Entertainment Kiosks RedDotNet provides multimedia solutions that change the way retailers connect with customers. Over the past decade, it has worked with retailers from across the United States and abroad. It has deployed technology in more than 800 retail stores where its solution has made a significant contribution to the customer experience inside stores.
Seiko Instruments Booth # 641 Printers/Paper Supplies Seiko Instruments is a leader in thermal printer technology. With a complete line of high performance kiosk printers, ticket printers and receipt printers, based on the best-in-class CAP9000 thermal printer mechanism, Seiko Instruments delivers an industry-leading platform for durability, reliability, performance and integration flexibility in self-service printing applications. Member of the Self-Service & Kiosk Association
Star Micronics Booth # 345 Printers/Paper Supplies/Full Service/Turnkey Providers/Hardware Star offers a wide range of kiosk printers with a variety of features and accessories to fit requirements for any kiosk application. Member of the Self-Service & Kiosk Association Booth # 122 Photo Kiosks/Digital Signage/Remote Monitoring Online Inc. develops and provides retail solutions and digital imaging infrastructure. Its products and services include the award-winning suite of photo and distributed fulfillment solutions, digital signage, vending systems, remote management and monitoring systems and rapid custom software development.
Booth # 346
Printers/Paper Supplies/Gaming Kiosks/Retail Kiosks/Self-Service
Telpar will be showcasing its new USB version of the 8 ½-inch MTP-2283 Stealth printer. The unit can print complete website pages, text, bar codes and graphics. A wide range of sensors aid in monitoring remote location performance. Stealth MTP-2283 printers are the ideal choice for multimedia kiosks, maps, financial statements, pharmaceutical data, remote printing and product information applications. Telpar designs, manufactures and distributes worldwide, its own line of direct thermal and impact Kiosk and specialty receipt printers.
Telsource Corp. Booth # 342 Mini Kiosks/Retail Kiosks/Self-Service/Multifunction Kiosks Telsource manufactures and provides comprehensive network technology solutions nationwide for multilocation retail environments. Its LVS 3200 is powered-over-Ethernet and combines traditional self-service functionality with integrated voice and sound to provide an all-in-one interactive kiosk and call-box solution. Integrate voice functionality into existing applications or build new applications that provide unrivaled customer service.
Tyco Electronics Elo TouchSystems Booth# 341 Monitors/Touchscreens/Other Displays/Digital Signage/Multifunction Kiosks Tyco Electronics' Elo TouchSystems broad portfolio of touchscreen technologies, touchmonitors and touchcomputers, are specifically designed for demanding requirements of applications including industrial, medical, POS, kiosks, retail, hospitality, transportation and gaming. Elo has been recognized as the global brand leader in touch technology since inventing the touchscreen more than 35 years ago.
Member of the Self-Service & Kiosk Association

Topics: Associations , Customer Experience , Digital Signage , Entertainment & Gaming , Financial Self-Service , Government , Kiosks & mini kiosks , Patient Self-Service , Restaurants , Retail Self-Service , Supermarkets & Grocery , Touchscreens , Tradeshows

Companies: HECON , Netkey, Inc. , Nanonation , Freedom Shopping Inc. , Comark Corporation , Seiko Instruments USA , Customer Engagement World

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