Media Kit
  • Self-service spreading to government

    Tags: Government

Fb Share

We are all familiar with self-service applications in retail, hospitality and even health care, but in recent years, kiosk use has made its way into other industries, including government. As state and local governments search for ways to pinch pennies and squeeze out more efficiency, it's not surprising that they look to technology as a key driver to help cut costs. As such, governments are beginning to ride the wave of self-service, embracing kiosks for a broad range of applications.

Several Zebra government customers have adopted self-service for applications such as lottery ticket printing as well as check-in, appointment scheduling and receipt printing for Veteran Administration offices. But the applications and benefits of kiosk use in the government sector continue to evolve. Governments are deploying kiosks to:

  • Increase efficiencies in border control by implementing self-service, international toll booths – this results in reduced border personnel costs.
  • Optimize vehicle registration and driver's license renewal by offering self-service options for DMV services – this ultimately cuts down on customer wait times and improves worker utilization.
  • Streamline payment processes by providing citation payment kiosks – this decreases administrative costs and customer wait times

The list of applications goes on and on, but just like retail, hospitality and other industries, governments are beginning to see the value in self-service.

Related Content

User Comments – Give us your opinion!
Products & Services

Cutters - Rotary




LG 32LN541C


LG 42LN541C




LG 47LN541C


Multiple Hopper Dispenser, MST3Q8 series




SiteKiosk - Secure Kiosk Software


KioWare Full with Server – Kiosk Software


Dean Sanders

Latest posts by Dean Sanders
Dean Sanders
Dean Sanders joined Zebra in 2006 as the Director of Industry Sales. Dean leads Zebra’s industry sales teams, which are responsible for business development for the Healthcare, Self-Service, Mobile Workforce and PAX (Print & Apply Labeling) markets.
EMV, PCI and the ATM Industry
CONNECT 2014 Mobile Innovation Summit
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.